Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information collected automatically through your use of the Service.

1.1 Information You Provide

• Account Registration: Name, email address, username, and password when you create an account.
• Profile Information: Profile picture, bio, and preferences you choose to add.
• Payment Information: Billing details processed securely through our payment providers (we do not store full card numbers).
• Communications: Messages you send to us via support, feedback forms, or email.

1.2 Information Collected Automatically

• Usage Data: Songs played, playlists created, search queries, features used, and time spent on the app.
• Device Information: Device type, operating system, unique device identifiers, IP address, and mobile network information.
• Log Data: Server logs including timestamps, app crashes, and performance data.
• Location Data: General location derived from IP address for content licensing and regional recommendations (we do not collect precise GPS location).

2. How We Use Your Information

• To provide, maintain, and improve the Service and its features.
• To personalise your music recommendations and curate content for you.
• To process transactions and send related information including purchase confirmations.
• To send you technical notices, updates, security alerts, and support messages.
• To respond to your comments, questions, and customer service requests.
• To monitor and analyse trends, usage, and activities to improve the Service.
• To detect, investigate, and prevent fraudulent or illegal activities.
• To comply with legal obligations and enforce our terms and policies.
• To send promotional communications — you may opt out at any time.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted partners who assist in operating the Service (cloud hosting, payment processing, analytics, customer support). These parties are bound by confidentiality agreements.
• Legal Requirements: When required by law, regulation, or valid legal process.
• Safety: To protect the rights, property, or safety of Gospel Hub, our users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred (users will be notified).
• With Your Consent: We may share your information with your explicit consent for any other purpose.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. You may request deletion of your account and associated data at any time through the Settings page in the app or by contacting us. We will delete or anonymise your data within 30 days of request, except where retention is required by law.

5. Security

We implement industry-standard security measures including encrypted data transmission (TLS/HTTPS), encrypted storage of sensitive data, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use a strong, unique password and to notify us immediately if you suspect unauthorised access to your account.

6. Children's Privacy

Gospel Hub is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will promptly delete that information. If you believe we have inadvertently collected such information, please contact us immediately.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request a machine-readable copy of your data.
• Opt-out: Opt out of marketing communications at any time via email unsubscribe links or app settings.

To exercise these rights, contact us at privacy@gospelhub.app.

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies. We use two main categories of cookie:

• Strictly Necessary: Session and security cookies required for the website to function. These cannot be disabled.
• Optional: Performance cookies (anonymised analytics) and functional cookies (preference storage). You can opt out of these at any time via your browser settings.

The Gospel Hub mobile app uses device identifiers (not browser cookies) for session management, analytics, and personalised recommendations. You can reset your advertising ID in your device settings at any time.

For full details on the cookies we use, the third parties involved, and how to manage your preferences, please read our Cookie Policy.

9. Third-Party Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page, updating the "Last updated" date, and sending a notification through the app. Your continued use of the Service after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: